FAQ for School Field Trips

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Can I complete my RESERVATION ON-LINE?

  • Reservations are made by completing and returning the on-line Reservation Application.

Why do you request a PREFERRED DATE AND TIME?

  • Performance placement depends on several factors including grade level, proximity to venue, local school district transportation priorities.
  • We work in association with your school district bus transportation departments and will do our best to meet your scheduling needs.

When is my PAYMENT DUE?

  • All payments are due 2 weeks prior to your scheduled performance. Deadlines less than 2 weeks out may be announced. Check your PASSPORT (reservation) APPLICATION for actual deadlines.
  • Early Bird Deadlines are assigned to award purchase discounts. Check Early Bird Payments Deadlines.

What form of PAYMENT do you accept?

  • Payments may be made by School Check, Purchase Order or Credit Card (Visa/Master or School District Cards).

How do I pay by PURCHASE ORDER?

  • Purchase Orders should be completed by your school bookkeeper or an appropriate budget representative 2-3 months before your scheduled performance.
  • In the event that you are unable to meet this time frame, forward a Budget Requisition Number by phone or fax to confirm that you are in the process of acquiring Purchase Order approval.

Do you have DISCOUNTS for early reservations?

  • Discounts exist for purchase made in full by the assigned Early Bird Date. Participants receive additional privledges  as Early Bird Members. Early Bird Reserve Seating is contingent upon availability and will be assigned at payment is received.

What happens if I make an Early Bird Reservation but MISS THE PAYMENT DEADLINE?  Will I lose my Discount?

  • Early Bird Discounts can be locked in with a 20% Deposit.  However, you will forfeit all other Early Bird Benefits (i.e. reserve seating).

When will I receive my TICKETS?.

  • Admission Vouchers are either faxed or emailed normally the week following receipt of full payment.

How early must I reserve my school’s BUS TRANSPORTATION?

  • We recommend that you reserve your bus as soon as you receive your school’s Reservation Confirmation. Most school districts recommend that you reserve your bus two months in advance when possible.

Are there places to eat on campus?

  • There are plenty of green spaces to eat on university campuses.  A map identifying these areas will be provided upon your arrival.

Are there bus PARKING accommodations?

  • Bus Parking accommodations are available at all FAR events. These arrangements are made in advance to facilitate the large number of buses on campus during FAR. Additional Parking information will be included with your Admission Voucher materials. 
  • Some venues have a parking fee.  The maximum fee for bus parking is $10.00/Bus. Please bring correct change with you.

Will I receive a CAMPUS TOUR?

  • We will provide as many Personal Tour Guides as we are able to secure for the day. However, priority will be given to upper grade schools and in the order of booking.
  • Self-Guided Tour packets are provided to all school chaperones upon your arrival. However, we invite you to complete a virtual campus tour on-line with your students prior to your arrival. Explore academic landmarks as well as places to eat, shop and park. Choose the appropriate link below.
  • Tour California State University, Long Beach http://daf.csulb.edu/maps/
  • Tour University of Southern California http://www.usc.edu/about/visit/upc/